Effective management of all sales channels
Attracting new customers from various sources
Ideal management of customer requests
BPM’ONLINE is a CRM system for Your business. Use all the best processes in one system of working with the client. From Marketing to Sales and Service.
We’ll help you put the customer in the center of everything that you do.
BPM’ONLINE – sales, marketing and service in one platform.
WHAT ARE WE DOING
And what can we do for your company?
Implementing CRM for your business.
- We have many developments. We will offer the best solution for your business branch.
- Already at the design stage you get a product that gives visible results.
- Any integration: your site, accounting system, telephony, chats, E-mail.
- We train the customer’s team for professional use of CRM.
CRM point improvements
If you already have bpm’online and you want to upgrade it, we are ready to implement your tasks, and we will also take the system for technical support and administration.
Development of project documentation
If you do not have a clear understanding of how to realize your business objectives, we can only form project documentation. We will perform the design of all tasks in CRM. You will get a full idea of how this will be implemented in the system before the project begins.
Rent a team of developers and consultants
Do you have a project that needs to be implemented, but there are not enough specialists to implement it? We provide teams of certified consultants and developers. Our specialists can work on behalf of your company in full confidentiality.
We have ready-made solutions on the bpm’online platform. You can immediately start using it.
- Solutions for sales automation in the company.
- Organization of a service center in the company
- Organization of call center in the company
- Organization of marketing department
CRM for business sectors
- CRM for the tour company – automation of the travel company.
- CRM for inventory management – suitable for online shopping, small manufacturing companies.
- CRM for recruiting – automates the work of the character’s recruiting department.
- CRM for medical organizations – dentistry, massage rooms and other clinics.
Our way of working with projects is Agile
- A working product is the main indicator of a good project implementation
- From the first steps of the project we give the customer a product with which he can immediately work.
- At any stage of the project we work with the new requirements of the Customer step by step improving the product.
- Every day, developers and business representatives work as one team
- Ease of use and understanding of the product by the user is the main task of designing and implementing the project.
CASES OF CUSTOMERS
Examples of client cases that show our practical experience in specific tasks and our orientation to business results
Given: The company leasing a business area. Has several business centers and document circulation was a separate component in the complex CRM-project. In order to automate the internal workflow in the company.
Given: Internet provider. 800 employees. They work with the 1C system and need constant support from the tech-service. For this, the company has its own internal department, which processes requests from departments.
Given: The company which is engaged in individual production of elite doors. The cost of one door can be up to 2 thousand y.e. It is very important for the company to communicate and interact with customers, their VIP category and super-VIP. Doors are designed for private homes, both interior and entrance.
Provision Of Services
Given: Cleaning company. They provide cleaning services for businesses and individuals. The company has cleaners, with different specializations (washing windows, dry cleaning). No own staff staff. All employees are remote, with whom the contract is concluded.
300 companies have already implemented CRM and felt all the advantages:
Equipment for engineering systems
Manufacture of diesel power stations
Now it’s your turn to become successful!
«Everything works quickly and without interruption!»
Director of the enterprise
I want to express my gratitude to the specialists of the company “Business Technology”. They helped install the CRM system in the office, and also recommended how to update our outdated equipment.
Cooperation with the company met all expectations, pleased the team’s professionalism and individual approach to clients.
We recommend “Business Technology” as a reliable partner in the implementation of automation systems and we wish the company prosperity.
Head of travel company
This is the first CRM in the company, and we do not know what tools will be useful to us in a year. It is important for us to change and add functionality in the future. In other systems, which we considered, no additions were made to the functional. Within 3 months after the automation, we completely changed the marketing system in the company, and during this time we increased sales of tours from email mailings by 15%. Began to notify existing customers by SMS. Sample surveys of tourists about the company’s work have shown that customers appreciate the level of our service.
Director of the holding
For automation our internal work processes, we decided to use the services of “Business Technology”. The professional competence of the company’s experts allowed us to take into account all our wishes and requirements in the implemented system. Our holding company received a CRM that automates the work of departments, records financial relationships with customers and contractors, monitors the execution of assigned tasks.
We are satisfied with the cooperation.
Director of company
Automation allowed to organize the work of all departments of the company in a single system, optimize business processes, and significantly simplify the management of personnel.
Experts of the company “Business Technology” professionally approached the task, took into account a lot of nuances of our multifunctional business and the specifics of the company’s work.
At the introduction of automation, the company “Business Technology” has established itself as a reliable and responsible partner.
Executive director of the travel company
Experts of the company “Business Technology” carried out the implementation of the industry-specific T-Tour solution. What made it possible to store in a single database the necessary information about customers, hotels and so on. Simplified the process of organizing tours, both group and individual (tracking the stage of readiness for each tourist’s trip, billing, control of timely payment, planning of probable excursions with reference to tourists and much more.
We are grateful to the project managers for the quality provision of services for the implementation of the T-Tour industry solution.